Details
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Instructor
Vivienne Baxter
Senior Manager, Training & Organization Development
Every person has untapped potential.
Too often, the difference between success and failure in a management role hinges on realizing and optimizing that potential. DVIRC’s Management Development Certification is a proven, cost-effective way for managers to build the skills necessary to be effective.
The leadership team is an essential link between customer needs and end products, and managers are a key part of creating high-performance environments. This nine-week course is designed to improve your ability to lead, motivate, solve problems, and inspire teams to succeed.
This workshop is a foundational component of professional development and introduces many of the key skills supervisors need to master, including key strategies for motivating others. This program also helps supervisors learn when and how to give productive feedback, as well as how to deliver and modify training to accommodate different learning styles to generate optimal results.
Who Should Take This Course
This program is intended for experienced supervisors, managers, team leaders, group leaders, or anyone making the transition to a management role. It is also ideal for established managers who seek to sharpen their skills or advance their leadership abilities.
What You’ll Learn
- Different management styles
- Determining the right style for the current situation
- Leading change effectively
- Understanding and dealing with resistance
- Goal setting
- Feedback for employee engagement
- Accountability
- Handling conflict and performace problems
- Holding effective meetings
- Conducting effective (and legal) interviews
Benefits of Management Development Training
Participants in our Management Development Certification program build their ability to:
- Utilize a variety of leadership styles to achieve the best results for each person and situation
- Reduce costly turnover by building supportive workplace relationships
- Alleviate disputes with conflict resolution tactics that foster willing cooperation
- Solve problems more effectively and minimize costly mistakes
- Create win/win solutions
- Give employees helpful feedback
- Utilize effective techniques to coach for effective and higher-level performance
Cancellation Policy
Cancellations received up to 5 business days prior to class start date will not be charged the training fee, or will be refunded if payment has already been submitted. Cancellations 1-3 business days prior to class will be charged the training fee. As a courtesy, we will allow you to apply 50% of your payment towards a future training course within one year of the cancellation date. No refund will be provided for same-day cancellations and no-shows; customer is responsible for full payment without future training credit. Registrant substitutions may be made at any time. Cancellations must be submitted via email to jenoch@dvirc.org or by phone at 215-552-3827.